Return & Exchange Policy
We want you to be fully satisfied with your purchase.
Eligibility for Returns / Exchanges
You may request a return or exchange within 7 days of receiving the product if:
- The product is damaged or defective
- The wrong item was delivered
- The product is unused and in original packaging
Non‑Returnable Items
- Used products
- Customized or personalized items
- Items damaged due to misuse
Process
To initiate a return, contact us with your order number, photos/videos of the issue, and reason for return.
Refunds
Refunds are processed after inspection. Shipping charges are non‑refundable unless the error is from our side.
Warranty Policy
Some products include a limited warranty, which is mentioned clearly on the product page.
Warranty Coverage
- Manufacturing defects only
- Warranty does not cover normal wear & tear, misuse, or accidental damage
Example
Cricket bats may include a 1‑Month Handle Warranty (if mentioned in product details). To claim warranty, proof of purchase is required.