We want you to be fully satisfied with your purchase.

Eligibility for Returns / Exchanges

You may request a return or exchange within 7 days of receiving the product if:

  • The product is damaged or defective
  • The wrong item was delivered
  • The product is unused and in original packaging

Non‑Returnable Items

  • Used products
  • Customized or personalized items
  • Items damaged due to misuse

Process

To initiate a return, contact us with your order number, photos/videos of the issue, and reason for return.

Refunds

Refunds are processed after inspection. Shipping charges are non‑refundable unless the error is from our side.

Warranty Policy

Some products include a limited warranty, which is mentioned clearly on the product page.

Warranty Coverage

  • Manufacturing defects only
  • Warranty does not cover normal wear & tear, misuse, or accidental damage

Example

Cricket bats may include a 1‑Month Handle Warranty (if mentioned in product details). To claim warranty, proof of purchase is required.